WingSwept is an award-winning, employee-owned technology services company seeking a highly skilled Application System Administrator to support our web-based Case Management and Tracking System (CMTS) and other key internal applications. This role sits within our Application Development division and blends system administration, DevOps, customer support, and technical problem-solving.

We are looking for a proactive, detail‑oriented professional who enjoys variety, thrives in a collaborative environment, and is driven to continuously improve systems, processes, and customer outcomes.

Key Responsibilities

CMTS & Application Support

• Install, configure, and update CMTS software in both AWS hosting environments and customer Windows OS environments.
• Assist customers with server migrations, including application and data migration tasks.
• Perform SQL query development, custom report creation, and data transformation for system migrations.

AWS & DevOps

• Manage AWS infrastructure tasks including:
  • Environment provisioning, tagging, and patching
  • Backup configuration, monitoring, and restore testing
  • Routine environment health checks
• Support DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.

Security & Compliance

• Conduct security scans, identify vulnerabilities, and execute or coordinate remediation.
• Participate in internal security audits and collaborate closely with the Information Security Committee to reduce organizational and client risks.
• Maintain strict confidentiality with client data and system information.

Technical Operations & Engineering Support

• Produce and maintain detailed internal and customer-facing documentation.
• Offer technical architecture recommendations to senior developers.
• Manage short-term and complex technical projects.
• Support escalated customer inquiries for both internal and external users.
• Install and renew SSL certificates in customer Windows environments.
• Perform occasional data entry tasks related to projects.
• Research and evaluate new technologies for internal and client use.
• Serve as an all-around engineering resource wherever needed.
• Identify operational risks and route them to appropriate teams for mitigation.

Minimum Qualifications

All WingSwept team members are expected to embody our core values:
Honest • Eager • Accountable • Respectful • Team Player

• Must pass be able to pass Department of Defense and corporate background checks and drug screening. U.S. citizenship is required.
• High school diploma required; two years of post-secondary education preferred.
• Ability to work onsite at our Garner, NC office in a 40-hour work week.
• Five or more years of IT or related experience.
  • AWS hosting environments and customer Windows OS environments.
  • SQL query development, custom report creation.
  • DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.
  • AWS infrastructure tasks.
  • GitLab, Terraform, and industry-standard CI/CD practices.
  • SSL certificates experience.
  • Security scans and security audits experience.
• Strong written and verbal communication skills.
• Exceptional analytical and problem-solving abilities.
• Proven ability to provide leadership, mentorship, and lead by example.

Why WingSwept?

• Employee-owned company with a people-first culture
• Competitive base salary + bonuses
• Comprehensive training and ongoing coaching to support your success
• A supportive, team‑oriented culture where your growth is a priority
• Excellent benefits, including:
  • Employee Stock Ownership Plan (ESOP)
  • Profit sharing
  • 401(k) with company match
  • Health, dental, and vision insurance
• Schedule
  • Monday–Friday | 8:30 AM – 5:30 PM
• Opportunity to support work that protects public funds and promotes government accountability

If this sounds like a great match for your skills and career goals, we welcome you to apply today!

WingSwept is an Equal Opportunity Employer.
M/F/Disabled/Veteran