WingSwept is a growing technology services firm that has been named to Triangle Business Journal’s Best Places to Work list for four of the past five years. Employees point to many reasons why they enjoy working at WingSwept, including:

• Celebration of individual and team achievements
• Opportunities for advancement
• Team atmosphere
• Monthly potluck lunches
• Excellent benefits
• Free drinks and snacks
• Nerf wars
• Community engagement

We are currently seeking a Service Coordinator/Service Dispatcher for our Network Support Division. This individual will be responsible for attaining maximum utilization of internal and field technical resources through daily intake and dispatch of service requests. The ideal candidate for this position will be very organized and personable, with a friendly and professional demeanor and excellent customer service and communication skills. This is a full-time hourly position with benefits to include bonuses, profit sharing, paid time off, health/life/AD&D/disability insurance, and 401(k) with matching contributions.

Minimum requirements:

• Must determine to pursue and embody WingSwept's core values of Trust, Respect, Accountability, Integrity, and Teamwork
• Must be eligible for employment in the US and able to pass a US government background check
• High school diploma, at least two years of secondary education preferred
• Must be able to work a full-time 40-hour work week which may include after-hours support
• Exceptional computer and system administration skills on Microsoft based clients and servers
• Firm understanding of the configuration of basic networking components and peripherals
• Good verbal and written communication skills for interactions with customers on a daily basis both in person and on the phone
• Ability & willingness to operate in a fast-paced and dynamic environment with a calm demeanor and maintaining a “win/win” attitude